Final Fantasy XIV: A Realm Reborn – Additional Phase 4 House Keeping!

  • Regarding an Issue with a Recent Windows Update
    We have confirmed an issue with a recent Windows update that took place on Jul. 11, 2013. The following Windows OS versions have been impacted by this issue.Windows® 7 / Windows® Vista / Windows® XP

    If you are currently using the Windows OS and have installed the update in question, the opening cut scene of the FINAL FANTASY XIV: A Realm Reborn (Windows ver.) will not play properly.
    * Please note that the issue has no impact on the PlayStation®3 version of FINAL FANTASY XIV: A Realm Reborn.

    Please be patient as Microsoft is currently is working on addressing the issue.

    Listed below is the current situation of the OS.

    Windows® 7
    A new Windows update has been released by Microsoft to address the issue. If you have not installed the most recent Windows update, please do so immediately.

    While the OS should automatically update itself on the default settings, if your PC is not set to automatically download and install the most recent Windows updates, please visit the following pages to obtain the update.

    Windows® Vista /Windows® XP
    Microsoft is currently working on addressing the issue. Please wait for the official announcement by Microsoft regarding the release date of the update.

    We will follow-up on this announcement once more information becomes available on the matter.

    We apologize for any inconvenience this may cause.

  • After the Beta Test Phase 4 Comes to End
    • Characters from Beta Test Phase 4
      Unless there happens to be a critical bug, both character data and the game data from beta test phase 4 will be carried over to Early Access and the official release version.
    • Game Client from Beta Test Phase 4
      Both the Windows PC and PlayStation®3 versions of the game client that was used in Beta Test phase 4 can be used going forward as the official release version in both Early Access and official service launch.
      You do not need to uninstall the client after the end of phase 4.
    • FINAL FANTASY XIV: A Realm Reborn Beta Test Forum
      Along with the closing of the beta test, this forum will be closed on Thursday, August 22, 2013 2:00 a.m. (PDT) / 9:00 a.m. (GMT).
      Please note that you will no longer be able to access the forum once it closes.Starting from Early Access and the official service launch, please use the FINAL FANTASY XIV Forum.

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